Privacy Policy
Effective Date: 03/18/2025
This Website Privacy Policy explains how Havenspire Law, an assumed name of Tarver Law, PLLC (“the Firm,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you interact with our website and related online services, including but not limited to contact forms, appointment scheduling tools, client portals, blogs, and downloadable resources.
This Policy also outlines your rights regarding your personal data and describes how we fulfill our professional and legal obligations to safeguard that information.
By accessing or using our website, submitting personal information through any of our online platforms, or communicating with the Firm electronically, you acknowledge and agree to the terms of this Privacy Policy, as well as our Terms of Service and related Disclaimers. If you do not agree to these terms, please refrain from using our website or providing personal information.
For questions or concerns regarding this Policy, or to exercise your data rights, please visit our Legal Notice Contact Page.
We collect personal information to operate our website and provide services effectively, securely, and in compliance with applicable legal and ethical obligations. This information may be collected in the following ways:
- Information You Provide Directly: When you engage with our website or digital platforms, you may provide personal details, including your name, email address, telephone number, mailing address, company or organization affiliation, and any information you choose to share about your legal needs or questions. This can occur through contact forms, appointment scheduling tools, newsletter subscriptions, or electronic communications such as email or SMS. If you access our client portal, which is provided via a third-party service such as Clio, you may also provide login credentials and case-related information necessary for managing your legal matters.Please do not submit confidential or sensitive personal information, such as Social Security numbers, financial account details, health records, or other protected data, through unsecured or general-purpose online forms. If such information is required for legal services, we will provide a secure method for its transmission, such as encrypted intake forms or client portals.
- Sensitive Information: Our website is not designed to solicit or collect sensitive personal information unless explicitly requested in connection with legal services. However, if you choose to submit sensitive details about your legal matter through our online platforms, we will receive and treat that information in accordance with this Privacy Policy and in compliance with our professional obligations of confidentiality, as governed by the Rules of Professional Conduct in North Carolina, Massachusetts, and Texas.
- Automatically Collected Information: When you access our website, certain technical data may be collected automatically from your device. This includes information such as your Internet Protocol (IP) address, browser type, device type, pages visited, and the dates and times of access. We may use cookies or similar tracking technologies to gather this usage data, which helps us improve website functionality, maintain security, and enhance user experience. For example, we may use analytics tools such as Google Analytics to understand how visitors navigate our site or session cookies to store preferences or login states. This data does not personally identify you by name unless it is linked with other information you voluntarily provide.
- Information from Third-Party Sources: If you interact with us through third-party platforms, such as scheduling appointments via an external service or engaging with us on social media, those platforms may share certain information with us based on their privacy policies and your account settings. For example, appointment scheduling tools may transmit your name and contact details when you book a consultation, and email marketing services may provide us with subscription data when you sign up for our newsletter. We use this information solely for purposes consistent with your interactions with us, and we protect it under this Policy and applicable ethical and legal standards.
The Firm uses the personal information we collect to fulfill legitimate business, legal, and ethical obligations, consistent with your interactions with us and the requirements of the jurisdictions in which we operate, including North Carolina, Massachusetts, and Texas.
- Providing and Improving Legal Services: We use the information you submit to respond to your inquiries, evaluate potential representation, schedule appointments, and provide legal services if you become a client. For clients, we use personal information to communicate regarding your case, deliver documents, and manage our attorney-client relationship in accordance with professional responsibilities and ethical obligations under applicable Rules of Professional Conduct.
- Communication and Notices: When you fill out a contact form, request a consultation, or otherwise engage with the Firm, we use your contact information to communicate with you about your request. This may include service-related communications such as appointment confirmations, reminders, follow-up messages, or updates you have requested. If you subscribe to our newsletter or blog updates, we will use your email address to send those publications. If you opt in or request SMS/text communications, we use your phone number to send messages regarding your inquiries or services. All text communications are handled according to our SMS/Text Message Disclaimer and applicable consent requirements.
- Marketing and Updates (With Consent): With your express consent or as otherwise permitted by law, we may occasionally use your contact information to send newsletters, legal updates, event invitations, or other information that we believe may be of interest. You will always have the opportunity to opt out of receiving marketing communications at any time. We do not send marketing text messages without your explicit consent. This practice aligns with state consumer protection laws and professional ethical standards concerning client communications.
- Website Functionality and Analytics: We use automatically collected data, including information gathered through cookies and analytics tools, to maintain and enhance our website’s functionality, improve the user experience, and ensure the accuracy and security of our content. This information allows us to understand how visitors navigate the site, which pages are most frequently accessed, and whether any technical issues arise that require attention. Such usage data helps us refine the performance and security of our website without identifying individual users unless combined with other information you have voluntarily provided.
- Legal and Regulatory Compliance: We process and retain personal information as necessary to comply with legal, regulatory, and professional obligations. This includes running conflict-of-interest checks when evaluating potential representation, meeting anti-money laundering or “know your client” requirements, responding to lawful requests from courts or regulatory authorities, and fulfilling tax, accounting, and state bar record-keeping obligations. For clients, we retain personal information as required by the Rules of Professional Conduct and applicable laws in NC, MA, and TX to ensure compliance with file retention policies, confidentiality obligations, and other ethical duties.
The Firm respects and safeguards the confidentiality of your personal information. We do not sell your personal information to third parties. We only share your information under specific circumstances necessary for the operation of our practice, compliance with legal obligations, or to protect the interests of the Firm and its clients.
- Service Providers: We may share personal information with trusted third-party service providers who perform services on our behalf and under our instructions. These providers assist in operating our law practice, managing communications, and maintaining website functionality. Examples include Clio for client portal and practice management services, JotForm or similar platforms for online form submissions, RingCentral for voice and text communications, email service providers for sending newsletters or messages, Microsoft 365 or similar IT providers for email and document management, and potentially AI-powered legal tools or software for research and document drafting. These third parties access personal information solely as needed to provide their services to us, and we require them to maintain the confidentiality and security of this information. They are prohibited from using your data for any purpose other than fulfilling their contractual obligations to the Firm.
- SMS Communications: If you provide your phone number and consent to receive SMS or text messages from us, we may share your number with our designated text-messaging service provider, such as RingCentral, solely for the purpose of facilitating those communications. Your phone number and SMS preferences are not disclosed to any third party for their own marketing or unrelated purposes. Additional details about our SMS practices are provided in our SMS/Text Message Disclaimer.
- Affiliated Entities: Currently, Tarver Law, PLLC (doing business as Havenspire Law) does not have affiliated law firms or subsidiaries. Should we form affiliates or enter into partnerships with other firms for joint services in the future, we may share personal information with those entities as necessary to provide services. Such sharing would occur only under strict confidentiality agreements and as permitted by law. We will update this Privacy Policy if these practices change.
- Legal Requirements and Protection: We may disclose personal information if required to do so by law or legal process, such as in response to a subpoena, court order, or government inquiry. Disclosure may also occur if we have a good-faith belief that it is necessary to comply with applicable laws, to enforce our Terms of Service or other agreements, to prevent fraud or security threats, or to protect the rights, property, or safety of the Firm, our clients, employees, or others.
- Business Transfers: In the event that the Firm undergoes a significant business transaction, such as a merger with another law firm, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. If such a transfer occurs, the successor entity will be required to honor the commitments made in this Privacy Policy, or we will notify you and provide an opportunity to opt out of the transfer if required by applicable law.
In every instance where personal information is shared with third parties, we disclose only what is necessary and take appropriate measures to ensure that your information is handled securely and confidentially. All third parties receiving personal data are obligated to protect it and are restricted from using it for purposes other than those specified by the Firm or as mandated by law.
Our website may use cookies and similar tracking technologies to enhance user experience, improve site functionality, and support analytics. Cookies are small text files placed on your device when you visit a website, and they serve various purposes such as remembering your preferences, enabling features of the site, and analyzing traffic patterns.
For example, if our website includes a login area such as a client portal or retains form inputs, cookies may be used to support these functionalities. We also utilize third-party analytics services, such as Google Analytics, which may place their own cookies to collect information about user behavior in aggregate form. This data helps us understand how visitors interact with our website and identify areas for improvement.
When you first visit our website, you may encounter a cookie notice that gives you the option to accept or adjust settings for non-essential cookies. You also have the ability to control or delete cookies at any time through your browser settings. Most browsers provide options to refuse new cookies, disable existing ones, or notify you when cookies are being used. Please be aware that disabling certain cookies may affect the functionality of some features on our website, such as interactive tools or login sessions.
At present, we do not respond to “Do Not Track” (DNT) signals from web browsers, as there is no industry consensus on how to interpret such signals. Nonetheless, we handle all user data in accordance with this Privacy Policy and respect your privacy choices. For more detailed information on our use of cookies and tracking technologies, including a full explanation of the types of cookies used and your options for managing them, please refer to our Cookie Policy.
The Firm implements reasonable and appropriate physical, administrative, and technical measures to safeguard personal information collected through our website and related services against unauthorized access, use, alteration, or disclosure. These security measures include the use of secure socket layer (SSL) encryption for data transmitted through website forms, up-to-date firewall and antivirus protections, and internal access restrictions that limit personal data access to individuals who have a legitimate need to know.
While we strive to maintain the security of your information, no method of online transmission or electronic storage is entirely secure. As such, we cannot guarantee absolute security. Any transmission of data to us through the website or other electronic means is done at your own risk. In the event that we become aware of a data breach affecting your personal information, we will notify you and the appropriate regulatory authorities in accordance with applicable data breach notification laws, including those in North Carolina, Massachusetts, and Texas.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, ethical, or regulatory obligations. The retention period depends on the type of information and the context in which it was provided.
If you contact us but do not become a client, we may retain the information you provided for a period sufficient to respond to your inquiry, assess any potential future relationship, and ensure compliance with conflict-of-interest protocols. Retaining prospective client inquiries helps us identify if we have communicated with parties related to a legal matter. We will not keep such information longer than necessary. If you prefer that we delete your information sooner, you may request deletion, and we will comply unless legal or regulatory requirements mandate retention.
If you become a client, we retain your personal information and case-related documents in accordance with our legal and ethical obligations under state bar rules, which include the North Carolina Rules of Professional Conduct, Massachusetts Rules of Professional Conduct, and Texas Disciplinary Rules of Professional Conduct. These rules typically require that client files be maintained for a minimum period (often several years) after the conclusion of a matter. Additionally, we retain client contact information to send relevant updates or courtesy communications unless and until you request deletion.
For individuals subscribed to our email newsletters, we retain your email address on our mailing list until you choose to unsubscribe or until we determine that continued communication is no longer appropriate. You may unsubscribe at any time through links provided in our emails or by contacting us directly, after which we will remove your information from our marketing list.
Automatically collected technical data, such as cookies and logs, is retained in accordance with the data retention schedules of our analytics providers or internal policies. For example, analytics data may be retained for a designated period to analyze website trends, but we periodically delete or anonymize this information when it is no longer needed for these purposes.
In some cases, we may retain personal information for a longer duration if required to comply with legal obligations, such as record-keeping, to resolve disputes, to enforce our agreements, or to protect the legal rights of the Firm. Once the information is no longer needed for these purposes, we securely destroy it or anonymize it in accordance with our data disposal protocols.
The Firm is committed to handling your personal information with integrity, transparency, and in accordance with applicable laws and professional obligations in North Carolina, Massachusetts, and Texas. While these states do not currently provide expansive consumer privacy rights like some other jurisdictions, we honor requests regarding your personal information consistent with applicable law and ethical duties. This includes our obligations under state bar rules, data security statutes, and confidentiality standards.
If you have questions about the personal information we hold about you, or if you wish to request access, correction, or deletion of your information, we invite you to contact us using the information provided on our Legal Notice Contact Page. We will evaluate all requests in good faith and respond within a reasonable period of time, consistent with our legal, regulatory, and professional obligations.
Please note that we may need to verify your identity before fulfilling certain requests to ensure the security of your personal information. Verification measures may include confirming specific data points or requesting additional documentation, where appropriate.
As a law firm, we are subject to strict confidentiality and record-keeping obligations under the Rules of Professional Conduct in NC, MA, and TX, which may require us to retain certain information even if a deletion request is made. For example, we may be required to keep client records for a specific period after the conclusion of a matter to comply with state bar rules, address potential legal claims, or fulfill record-keeping requirements.
If you have concerns about how we handle your personal information, we encourage you to contact us directly so we can address them. We are committed to resolving any issues in a timely and professional manner, consistent with our ethical obligations and applicable law.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under this age. If you are under 13, please do not submit any personal information through our website or related services. Parents or guardians should be aware that the Firm’s website and online resources are designed for adults seeking legal services and are not intended for minors. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete that information from our records in accordance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA). If you believe that a child under this age may have provided us with personal information, we encourage you to contact us immediately so that we can investigate and take appropriate action.
Our website may contain links to third-party websites or embedded content, such as external articles, resources, or social media widgets. This Privacy Policy does not apply to those third-party sites, which are governed by their own privacy policies and data collection practices. We are not responsible for the content, security, or privacy practices of websites that we do not own or control. If you choose to follow a link to an external site, we recommend reviewing that site’s privacy policy and terms of use to understand how your information may be collected and used.
We may revise or update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or firm operations. If we make material changes regarding how we handle your personal information, we will post the updated Privacy Policy on this page with a new “Last Updated” date. In certain cases, and where required by applicable law, we may also provide additional notice of significant changes, such as via email or a prominent notice on our website. We encourage you to review this Policy regularly to remain informed about how we protect your personal information. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised Policy.
If you have any questions regarding this Privacy Policy, your rights concerning personal information, or any of our legal notices, we invite you to visit our Legal Notice Contact Page for detailed contact options. We are committed to responding to privacy-related inquiries and requests in a timely and professional manner, consistent with our obligations under applicable laws and professional rules of conduct in North Carolina, Massachusetts, and Texas.